Web Interactive Opportunity Assessment
Consumer-driven care demands leadership and proactivity from Healthcare organizations. Acsys’ Web Opportunity Assessment was conceived to provide objective visibility to help Healthcare organization’s measure their readiness for the new environment.
Our evaluation determines how well your interactive channels and activities (e.g. patient web sites, provider portals, company intranets, online marketing) are supporting the needs of your consumers, your providers and your business.
Winning Approach
Acsys Healthcare brings a unique perspective to this challenge by fusing the DNA of user experience and web/online strategy experts with the deep-rooted operational know-how of our healthcare experts. This powerful award-winning approach enables our clients to emerge as trusted industry leaders.
Our primary objective is to identify ways you can affordably maximize your web channels and deliver a superior consumer and provider experience. We work closely with you to assess:
- Business interactive strategy.
- Branding and visual design.
- Website(s), portal and interactive capabilities and utilization.
- Where you stand among your identified competitors.
- Your technical environment in support of online activities.
- Healthcare information processes with an eye on improvement and greater cost management.
- Perceived online services provided by outsourced vendors (i.e. pharmacy services).
- Services you offer online that are in sync with consumer-driven healthcare demands.
- Online quality standards and measurement methodologies.
- Opportunities to improve exposure in search engines.
Arising from our analysis is a prioritized list of opportunities (and risk areas) to focus and maximize your web investments and business/operational goals.
We Deliver:
- A comprehensive assessment of our key findings to you, including the largest areas of opportunity and risk.
- A gap analysis, with careful attention to state mandates privacy and security requirements.
- Tactical, solution-based recommendations including industry best practices.
- A suggested partnering plan, as appropriate, to implement the solutions that you identify as the highest priority.